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Appointment Information

At Sydney Sports and Orthopaedic Physiotherapy we will provide you with an exceptional service and experience both online and at your in-practice consultations. All you need to know about your initial physiotherapy appointment can be found below.
For initial appointments please attend the physiotherapy clinic 10 minutes early on your first visit to complete the digital Intake Form and Medical History Questionnaire.
Do I need to make an appointment?

You can book online now and choose the physiotherapist, location, the appointment date and time that suits you best. Just click BOOK ONLINE and you will be taken to our live appointment calendar. It's easy and instant.

What is a Physiotherapist?

Physiotherapists are university trained and are experts in injury diagnosis, injury treatment, exercise prescription, injury prevention, rehabilitation and many other areas of sport and health and fitness.

What do I need to bring?

Be prepared to provide your previous medical or surgical history. If you have them and if they are relevant bring scan/MRI reports, and list of medication. You may wish to bring shorts and t-shirt.

How many visits will I need?

The number of treatments will vary depending on the problem and individual. After a thorough assessment, the physiotherapist will discuss their treatment plan for the rehabilitation process.

What should I wear to my appointment?

If we are treating your feet you will not be asked to undress but if we are treating your spine, you will be so comfortable and modest underwear or even a pair of shorts is appropriate.

How do I make an appointment?

You can get in touch by phone ( +123 - 456 -7890 ) or use the form under the contact page. Alternatively use the quick and easy online booking page, which is the method we prefer.

Do I have to be referred by a doctor?

No, physiotherapists can assess and treat without referral by a doctor. However most health insurers require a doctors referral before they authorise cover of fees, some only require a phone call.

Do I need a referral for physiotherapy at SSOP?

In Australia patients have direct access to physiotherapy services. This means you will not have to see a physician first before seeing a therapist. Many of our patients are referrals from physicians and specialists but this is not essential.

Does the physiotherapist stay with me through the entire treatment?

At SSOP we have a therapist stay with the patient throughout his or her treatment program. This ensures that the patient receives consistent care and constant re-evaluation, enabling proper acceleration of the healing process.

Typically, how long will it take to get better?

This depends on the injury and diagnosis; however, standard treatment for non- surgical conditions is four to six weeks.

What clothes do I need to bring for treatment?

You should bring comfortable workout attire including sneakers. The area being treated will need to be accessible to the therapist.

Does the physiotherapist stay with me through the entire treatment?

At SSOP we have a therapist stay with the patient throughout his or her treatment program. This ensures that the patient receives consistent care and constant re-evaluation, enabling proper acceleration of the healing process.

What happens at the initial examination?

The initial consultation consists of a thorough review of the patient's medical history leading up to the injury. A comprehensive examination is performed, and includes the assessment of posture, joint mechanics, range of motion, strength, muscle integrity, and flexibility. Following the evaluation, we educate the patient about the injury and how the course of rehabilitation will proceed.

Do you correspond with my referring doctor?

We pride ourselves on our open lines of communication with every referring physician. We send typewritten updates to each patient's referring physician following the initial consultation, and we follow up with a progress letter after subsequent treatments.

How important are the home exercises?

After initial treatment each patient is given a series of exercises with diagrams and a summary program for home exercises. Home exercises and patient education are key to a quick recovery. Consistent performance and repetition give you the opportunity to aid your own healing process.

Do you take patients on time?

Being a city practice we realize how busy all of our patients' lives are, so it is extremely important to be on time for your appointment to maximize the benefit of rehabilitation. All patients are seen on time for their appointments and we expect them to be ready for their session at the time of their scheduled appointment.

Treatment duration depends on your diagnosis, the severity of your impairments, your past medical history, and other factors.  Re-evaluations will be done to assess your progress and your therapist communicates with your physician to help you achieve your therapy goals.

We sees and treats patient for a wide range of conditions and diagnoses.  Please visit our Services for an extensive list of conditions and diagnoses we see patients for.

Physical Therapy at Physio is proud to have 20 physical and occupational therapists on staff who have obtained and achieved advanced certifications in orthopedics, sports, hand therapy, manual therapy, and pedorthics.

You can claim your treatment through your private health fund.
At Sydney Sports and Orthopaedic Physiotherapy we provide an electronic rebate facility that connects with your health fund. You can claim directly from your health-fund and then use your credit or debit card to pay the gap.

Please be advised that unattended appointments and late cancellations within 3 hours of a scheduled time will incur a fee of $50.

Ask us a Question

Feel free to ask any physical therapy related questions over the phone, or get send your question via this form below. Your message will be dispatched directly to our staff who will answer as soon as they can.