At Sydney Sports and Orthopaedic Physiotherapy we consider the privacy of our patients of utmost importance. We therefore want to outline some ways your information is captured and stored both online and in practice.
Online Privacy - when you make a booking or enquiry online, over the phone, in writing or in person we will retain your details. We may use this information to contact you regarding your enquiry or booking, we may send you updates with new information, offers and events relating to Sydney Sports and Orthopaedic and Physiotherapy. We may use data as an aggregate for marketing purposes.
Under no circumstances do we divulge the information about an individual to a third party except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
In Practice Privacy - At the time of enquiry or booking your information is collected and stored in a secure internal database. During your consultations additional personal information may be collected and stored within your file. At Sydney Sports Orthopaedic and Physiotherapy we only collect information that is relative to a patients condition and at any time the patient has the right to request access to this information.
Information may be shared between the physiotherapist and the patient's doctor, other health service providers, third party compensation authorities, third party insurance companies in relation to a patients claim. This is standard practice and patients can speak with their physiotherapist about this.
At Sydney Sports and Orthopaedic Physiotherapy we care about your privacy and the security of your personal information. Please contact us immediately if you want to discuss this further or have any concerns.